St Helens Caravan Park

Positiv: Beautiful site so peaceful, friendly staff when checked in

Negativ: The lodge was lovely but needs freshened up the floor was lifting and a lot of damp I assume off the hot tub the bed was super uncomfortable but that’s a personal preference, it just needs freshened up as if some one had kids with them the floor lifting could be a huge trip hazard

I didn’t like that in the email it states basic kitchen but it’s a toaster and microwave we had to go and buy something to cook on as I have done many other trips lodges and when it states basic cooking it’s usually is a small hob and a microwave this needs to be more clear what’s actually in the lodge as there’s no pictures of this

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Vom Platzbetreiber: Thank you for your feedback, we will take it on board. We hope to welcome you back again soon!

Positiv: The site was brilliant, staff were very helpful and friendly. The pitch was a great, fully serviced and adult only area, which was perfect for us. Great dog walk and exercise area for our two energetic pooches. Toilet/showers were spotless. The site was well kept. We managed to have brunch from the café on site and it was delicious.

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Vom Platzbetreiber: We very much look forward to welcoming you back again soon! Thank you.

Positiv: Fantastic! We stayed in a pod which exceeded our expectations. Heating and lighting inside, windows with blinds, a locking door, deck and private picnic table. It was just perfect. The site was clean and quiet. The playground was fabulous.

Negativ: We were disappointed that the cafe wasn't open, but that's all.

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Vom Platzbetreiber: So pleased you enjoyed your stay, we hope you visit again soon and get to enjoy our wonderful cafe!

Positiv: I like the whole site, under floor heating in the shower block and music playing.
Only thing I would recommend is to have a detachable hose for us ladies in the shower.
We visited the adult part so I can't comment on the children's experience.
I did walk on the fantastic walks and discovered the ice cave.
There is a lovely cafe there and we had breakfast which was very nice apart from the sausage. We prefer plain pork but that's mine and my husband's choice.
The staff in the shop were really friendly and the reception staff were great and very helpful. My enquiries were dealt with immediately and my emails responded to in a timely manner.
It was a clean site and I witnessed staff on site sorting a mans problem out when he had bent his key to get the wheel clamp off.
They have a pizza nigh on a Saturday with a doughnut van on site.
The donkeys and llamas were brilliant to see.
I would highly recommend this site, look for the old railway station, there is loads of history to be discovered on this site.

Negativ: Just the lack of a detachable shower hose for us ladies, I'm small and this would make a great feature in your shower rooms, my friend also said this while stopping on your site.

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Vom Platzbetreiber: What a fab review and fantastic photos! Thank you very much, so pleased you enjoyed your stay and we hope to welcome you back again soon!

Positiv: Beautiful site, loved everything ❤️, facilities lovely and clean, enjoyed singing in the shower 🚿, lovely surroundings, definitely coming back

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Vom Platzbetreiber: Thank you so much, we look forward to welcoming you and your shower karaoke back again soon!

Positiv: Camping pods were comfortable, toilets were always clean, the cafe was amazing

Negativ: The cafe abs shop had very limited opening hours and the radio in the toilets could have been turned off at night (although it wasn't loud)

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Vom Platzbetreiber: Thank you for your review and wonderful photos, we hope to welcome you back again soon!

Positiv: The scenic views, cleanliness of site & toilets

Negativ: How basic the pod was (1 socket, 1 heater, 1 lamp)
Pods location - stuck down the back of site
No wifi connection
Distance to the toilets and the lack of footpaths
Cafe place was only open one evening for food

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Vom Platzbetreiber: Our pods aim to give an authentic camping experience (minus the tent) with the added convenience of not having to pitch a tent, warmth, electricity and lighting. They are basic in their nature, as they are intended to be for a more authentic camping experience. We do have other pods which may be more suited to your families needs which include toilets, more electricity and hot tubs. Our onsite cafe is open everyday during high season with an onsite shop too so we are unsure that it would have been closed during your stay.

Positiv: The site was absolutely lovely. Well laid out pitches, paths, roads and facilities.
The shower blocks were amazing and they were so clean. The staff were friendly and approachable. My son loved the adventure playground. We both enjoyed Pizza night at the Hitch and Brew.
We had a camping pod which was exactly as described. We watched the sun set over the fields from the decked area of our pod. The site benefits from being in a dark skies area and we were blessed with a clear night so saw thousands of stars!

Negativ: Nothing

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Vom Platzbetreiber: We are so pleased you had the opportunity to do some stargazing, that is wonderful to hear. Thanks so much for your lovely review, we hope to welcome you back again soon!

Positiv: what a lovely place i have never stayed on a site with such clean and modern toilet and shower facilities, staff were very helpful as a first time in motorhome had a few teething problems and the maintenance guys came out to help me. reception staff excellent and friendly we will go back.

Negativ: nothing to dislike

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Vom Platzbetreiber: We are so pleased to hear you loved our fantastic facilities! Thank you for your lovely review, we look forward to welcoming you back again soon!

Positiv: Clean and tidy shower and toilet

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Vom Platzbetreiber: Thank you! come back soon!