Casa Carla Andalucia

Camping and touring

On-site accommodation

Admission

• Admission is only permitted after registering at reception.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.

Changes to your holiday

• Bookings cannot be amended within 7 day(s) of arrival.

Dogs

• Dogs are not allowed if you are staying in the accommodation units.
• Dogs are prohibited from main facilities and amenities.
• Dogs must be kept on leads and supervised at all times.
• Guide dogs are allowed on site free of charge.

Extras

• A charge of €3.00 (£2.56) applies for the use of the shower.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Please note that the toilet/shower facilities are unisex.
• Public areas are non-smoking.
• Quiet hours must be respected between 10 p.m. and 8 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• The site is not liable for any refund in the event of force majeure.

Hired accommodation

• Hired accommodation: €100.00 (£85.23) damage/cleanliness/bracelet deposit is required on arrival and will be refunded on departure after inspection of your unit should no damage/losses be found.
• No naked flames are allowed inside the hired accommodation units.
• The damage/cleanliness/bracelet deposit required on arrival can only be paid for in cash.
• Your unit must be left clean and tidy; a fine of €50.00 (£42.61) will be charged for unclean units upon departure.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Pitches

• A cable measuring at least 5 metres is needed for the electric hook-ups.

Pool

• The outdoor swimming pool is open between 01/07 and 31/08 (subject to weather conditions).

Reception

• Reception is open from 9 a.m. to 9 p.m. between 01/01 and 31/12.

Safety

• Firearms are not permitted.
• No charcoal barbecues allowed.
• No electric barbecues allowed.
• No gas barbecues allowed.

Vehicles

• No vehicle movement between 11 p.m. and 7 a.m..
• The charging of electric vehicles is not permitted on site.
• Units longer than 7 metres are not allowed.

Visitors

• Visitors are not permitted on site.