M&V Resort

On-site accommodation

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• At least one of the party members must be aged 18 or over.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• Units will be allocated on arrival.

Changes to your holiday

• Changes cannot be made once you have booked.

General

• Bookings are nominative and non-transferable.
• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Public areas are non-smoking.
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Hired accommodation

• Hired accommodation: €600.00 (£522.92) damage/cleanliness/bracelet deposit is required on arrival and will be refunded on departure after inspection of your unit should no damage/losses be found.
• No naked flames are allowed inside the hired accommodation units.
• Your unit must be left clean and tidy; a fine of €89.00 (£78.40) will be charged for unclean units upon departure.

Occupancy

• No hen/stag parties permitted via Pitchup.com.
• The site caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.

Pool

• Only park guests are authorised to use the pool.
• Please note there is no lifeguard on duty.

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.
• Reception is open from 10 a.m. to 12 p.m. and from 2 p.m. to 6 p.m. between 10/02 - 30/06 and 01/09 - 15/11.
• Reception is open from 10 a.m. to 12 p.m. and from 2 p.m. to 7 p.m. between 01/07 and 31/08.
• Reception is unmanned after 6 p.m.. Please inform the site while on your way there should you expect to arrive after this time, so that the team can provide information about your unit/pitch.

Safety

• Firearms are not permitted.
• No charcoal barbecues allowed.
• No gas barbecues allowed.

Vehicles

• No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.
• Twin axle vehicles are not permitted on site.

Visitors

• Visitors are not permitted on site.