Campsie Glen Holiday Park

Camping and touring

On-site accommodation

Admission

• Admission is only permitted after registering at reception.
• At least one of the party members must be aged 21 or over.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• The site will send you further check-in information 5 day(s) before your arrival.
• Units will be allocated on arrival.

Changes to your holiday

• Bookings cannot be amended within 14 day(s) of arrival.
• Modifications are subject to a £30.00 fee.

Dogs

• Dogs must be kept on leads and supervised at all times.
• Guide dogs are allowed on site free of charge.
• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).
• Your dog must be tattooed or microchipped.

Extras

• All: access to the swimming pool is not included in the rate and is charged £3.00 per person per per person per session.
• All units: access to the swimming pool is not included in the rate and is charged £3.00 per adult and £3.00 per child per Per Session.
• Motorbike(s) can be brought instead of the car(s) included.

General

• Bookings are nominative and non-transferable.
• Disposable BBQs are not permitted.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Public areas are non-smoking.
• Quiet hours must be respected between 10 p.m. and 8 a.m..
• The bar is open between 28/03 and 31/10.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• The restaurant is open between 28/03 and 31/10.
• The site is not liable for any refund in the event of force majeure.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.

Occupancy

• No hen/stag parties permitted via Pitchup.com.
• The site caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.

Pitches

• A cable measuring at least 15 metres is needed for the electric hook-ups.
• Tents are not accepted at this park.

Pool

• Only park guests are authorised to use the pool.
• Please note there is no lifeguard on duty.
• The indoor swimming pool is open between 28/03 and 31/10.

Reception

• Reception is unmanned after 5 p.m.. Please inform the site while on your way there should you expect to arrive after this time, so that the team can provide information about your unit/pitch.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• Guests are advised to bring a good quality torch with them as parts of the site are unlit.
• Open fires are prohibited.
• Please do not touch or feed the animals.
• Swimming in the lake is not allowed.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.
• Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.
• The charging of electric vehicles is not permitted on site.
• Units longer than 7.5 metres are not allowed.