Cleghorn Farm

Camping and touring

On-site accommodation

Admission

• Admission is only permitted after registering at reception.
• At least one of the party members must be aged 21 or over.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• Please pick any available pitch on arrival.
• The site will send you further check-in information 2 day(s) before your arrival.

Changes to your holiday

• Bookings cannot be amended within 1 day(s) of arrival.

Dogs

• Dogs must be kept on leads and supervised at all times.
• Guide dogs are allowed on site free of charge.
• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Please note that the toilet facilities are unisex.
• Quiet hours must be respected between 10 p.m. and 7:30 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• The site is not liable for any refund in the event of force majeure.
• This site has no on-site shower facilities.

Hired accommodation

• Hired accommodation: a £100.00 damage/cleanliness deposit hold is required prior to arrival and will be released within 24 hours of your departure date after inspection of your unit should no damage/losses be found. The site will contact you for your card details so that the deposit is pre-authorised on the card used to make your booking.
• No naked flames are allowed inside the hired accommodation units.
• Your unit must be left clean and tidy; a fine of £25.00 will be charged for unclean units upon departure.

Occupancy

• Group bookings of 6 or more adults are not permitted (couples and immediate family members excepted).
• No hen/stag parties permitted via Pitchup.com.
• Single-sex bookings of 6 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.
• The site caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.

Reception

• Reception is closed from 11 a.m. to 3 p.m.. No arrivals are permitted between these times.
• Reception is unmanned after 6 p.m.. Please inform the site while on your way there should you expect to arrive after this time, so that the team can provide information about your unit/pitch.
• There is no reception on-site: on arrival please contact the number provided on your booking confirmation.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• Guests are advised to bring a good quality torch with them as parts of the site are unlit.
• Please do not touch or feed the animals.

Taxes

• This area is not subject to city tax.

Vehicles

• No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.

Visitors

• Visitors’ cars are not permitted on site.