Loch Ness Highland Resort

Liked Lovely place really disappointing that after storm Amy the site had no water no electric and no mobile phone service but we managed but they never even offered any discount or treat very sad

Recommend to friends Visit again

Liked Quiet site.
Handy facilities.
Staff at the bar and restaurant lovely.

Disliked Different check in times on website (4pm) to actual check in time (2pm)
Facilities ok but felt they had been rushed like a last minute thought- random towels left hanging, low hot water pressure in shower.
Most expensive site we stayed on.
Just feels that site is aimed at holiday homes and statics and that touring has been a last minute thought thrown together to 'tide them over' till they all sell.
Shame as so much more could be done

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Liked Close to Fort Augustus (10 min walk) which was a lovely little town. Nice Chinese Takeaway/Restaurant.
Friendly welcome from site staff.

Disliked This site is still being developed although it doesn't state this on the website. We were disappointed with the very basic facilities and the fact that they are unisex. You walk straight into the shower cubicle or toilet from a wooden verandah. No heating or hairdryers and no lighting on the main site at night. The site is huge and covered in hardcore. They have planted a hedge between the pitches but these will take several years to mature. The restaurant was closed. For the price charged it wasn't worth the money and we would avoid going there again unless they offered pitches at a lower price during the site development stage.

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Liked Location
Quiteness

Disliked lack of lighting

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Liked Wat a fantastic spot. The hot shower was very welcome and the rest of the facilities are to a high standard too.

We found it a very quiet location to stay at.

Disliked Nothing

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Liked Great location - clean facilities

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Liked Clean tidy site
On site restaurant great food

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Liked Good central base for town centre.

Surrounding scenery spectacular.

Disliked You’re parked up in a large gravel pit.

The park itself beared no resemblance in reality to the picture posted on the online website.

Overpriced for the amenities on site.

Was found to be scruffy and look unfinished.

There is no WiFi access on the site which didn’t bother as we have a
Vodafone gigacube.

However your in a gully surrounded by mountains therefore no reception at all we only had one bar 3G on our iPhone & it was a hit or miss.

Sadly had issues with the electricity power point. We never had any other appliances on other than a blow heater an oil fuels radiator, went to put kettle on an it all blew! Lost track how many times it tripped to the point we had to call the park warden. The chap was very friendly and responsive. Was intimated to us that it may have been the blower. On checking it was only 220v ??? We explained that we are ardent travellers and have never had troubles,it was the norm for us to have a few appliances on in the caravan. Don’t know how or why but the electrics did go back on thankfully !

We found the Toilet block unhygienic.

Male & Female share the same block.

For the size of the site this is the only toilet block. 3 showers,3 Loos.

On showering the water pressure is temperamental and fluctuates between freezing to luke warm.

The cubicle we used was littered with dirty hand towels. Paper towels being used as toilet paper. Pubic hair on loo seats an hand basin.

Shower cubicle was a combo of black and green mould. All the dirt & hair laying on the cubicle floor from previous users.

Bins overflowing L.


Booked in Friday to Monday left on the Sunday !

Due to lack of amenities

Recommend to friends Visit again

Liked In walking distance of fort Augustus and lochness and the Caledonian canal.
Friendly greeting from staff

Disliked Visited at the end of the season so the place looked "tired"..all the bins were full.....

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Liked Closeness and quality (veneering and flooring and lights and hand soap) of toilet facilities
Temp indicator on washing up facilities
Pegs to hang personal clothes and effects

Disliked Toilets with no hand towels
No lights above washing up sink, temps indicated on washing up tap inaccurate
Only one general bathing unit which was used in the morning before 10 am departure (toilet with sink with shower)
Drainage on shower. Showering with previous users shower residue
Nothing to squidgee away previous moisture

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