River Bank Camping

Camping and touring

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• The site will send you further check-in information 5 day(s) before your arrival.

Dogs

• Dogs are prohibited from main facilities and amenities.
• Dogs must be kept on leads and supervised at all times.
• Guide dogs are allowed on site free of charge.
• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).
• The site only allows dogs up to 10kg.
• Your dog must be tattooed or microchipped.

Extras

• A charge of £1.00 applies for the use of the shower.
• Facilities/activities including fly fishing are subject to extra charges payable on arrival.

General

• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Please note that the toilet/shower facilities are unisex.
• Public areas are non-smoking.
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• The fishing lakes are stocked with Trout.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• The site is not liable for any refund in the event of force majeure.
• This site does not have a catch-and-return fishing policy in place.
• You'll need an Environment Agency rod licence (you'll need to apply for this beforehand).

Pitches

• A cable measuring at least 10 metres is needed for the electric hook-ups.
• Minimum spacing of 6 metres between pitches.
• Please note, pup tents are to be used for storage purposes only. Guests may not use them for sleeping.
• You must follow the management directives when pitching your tent/unit and related equipment.

Reception

• There is no reception on-site: on arrival please contact the number provided on your booking confirmation.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
• Guests are advised to bring a good quality torch with them as parts of the site are unlit.
• If making a fire, the fuel, logs and coal have to be purchased on site.
• No charcoal barbecues allowed.
• No electric barbecues allowed.
• Open fires are prohibited.

Taxes

• This area is not subject to city tax.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.
• No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.
• No vehicle movement between 9 p.m. and 8 a.m..
• The charging of electric vehicles is not permitted on site.
• Twin axle vehicles are not permitted on site.

Visitors

• Visitors are not permitted on site.