Crimdon Dene Holiday Park

Liked: Nothing - we did complain about our issues and the staff were lovely but unable to resolve problems.

Disliked: Rubbish around site, pitched on top of one another. Absolutely no disabled facilities despite claiming there was. A larger toilet cubicle either a broken tap and not disabled shower doesn’t equate to disabled facilities. Very noisy site. Drunk holiday makers and the smell of cannabis. Awful. I felt very unsafe.

Recommend to friends Visit again

Liked: Nothing. View was nice but also available further down the coastline at a better site.

Disliked: Incompetent receptionist double-booked our pitch, gave us so much wrong information then doubled-down on her ineptitude by blaming everyone/everything else bar her own incompetence, even trying to blame me for being unaware that she had made a significant error. Touring pitches occupied by some feral families who seemed to think that it was fine to shout out 'you f***ing c**t' to their preteen child whilst simultaneously calling their 5-6 year old a 'f***ing b******d'. The lock-code for the female toilets/showers was not needed as the lock had clearly been forced and would not close in any case, and the toilets themselves were filthy with paper strewn everywhere, and were overrun by the spawn from the feral families. The loos in the main entertainment complex were no better and I witnessed one mother drying off her sons pee-stained trousers with the hand-dryer making the whole room smell of urine. All-in-all the whole experience could only be bettered by a stay in the seventh circle of hell. Would not recommend, will not return, and as this is a second strike for Parkdean, they are most defintely out.

Recommend to friends Visit again

Liked: Quiet chilled site despite large size. Good hook up and hard standing. Clean heated toilet and shower block nearby. We were able to book for one night mid-week and had a cheap rate through pitch up. It would have been more than double booking direct on resorts own site.

Disliked: Restaurant food needs improvement
I had steak with peppercorn sauce that was runny like water. Toilets in the entertainments building were filthy 🤮

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Liked: Nothing

Disliked: Everything. Only stayed 30 minutes due to a list of issues. The site was full of travellers in trucks and vans with tarmac and scrap metal onboard.
The pitches were very muddy due to cars& trucks driving across them. Toilet block was disgusting.

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Liked: Staff were very friendly and helpful.
Beach and nearby walks

Disliked: Everything else!
Toilets have a code, not sure why as door doesn't shut so the WHOLE site uses them on the way to/from clubhouse.
Toilets stink of chip fat from mobile chips shop outside.
Others tourers stealing furniture from statics to sit in!
People riding around smoking weed.
Noise from clubhouse.

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Liked: Lovely welcome, good amenities, close to beach and coastal walks.

Disliked: Check out at 10am seems very early and not in line with other sites. No wifi offered.

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Liked: Staff
Facilities
Entertainment
Food

Disliked: No dislikes

Recommend to friends Visit again

Liked: Being close to the beach. Toilets and showers were clean. Good shop onsite.

Disliked: No one to check us in waited 45 minutes, the helpline number on their website said refer to the emergency number on your welcome pack - we couldn’t get a welcome pack without someone being there to check us in! Poor hard standing only just fit in caravan and car on a gravel/muddy bit of area outside the caravan. Very overpriced food and drink in the boathouse and wasn’t the best. Everywhere there seemed a bit dirty. Music went on until near midnight we could hear it absolutely bouncing in our caravan and we just wanted a quiet weekend away dog walking. Couldn’t stand another night of being kept awake at that time so we came home a night early! Children ran around all over with no an adult in sight in the grounds which wouldn’t bother me as long as they didn’t keep running right up besides our pitch between the caravan and car with balls hitting the car.

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From the manager: Hi Georgina H,

Thanks for taking the time to submit your review.

We're sorry to hear you were kept awake by other guests on park, we do have a quiet policy on park that states guests should be respectful of others and start to lower any noise after 11pm, so it's disappointing to hear that this wasn't your experience on this occasion. ^AB

Liked: Was good value for money, decent on site entertainment and the food was excellent!
All the staff we encountered were very friendly!
Access to the beach nearby was easy and defo made coming to
This park more enjoyable!

Disliked: Shower-block’s needed a bit better upkeep, two of the toilet seats were broken, but generally fairly clean.
The toilets in the entertain area however were in a constant state,
Often finding myself going back to the shower blocks rather than the ones in the entertainment block!

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Liked: Great facilities and amazing views. Really enjoyed our stay

Recommend to friends Visit again