Castaways Holiday Park

On-site accommodation

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.

Dogs

• Dogs must be kept on leads and supervised at all times.

General

• Bookings are nominative and non-transferable.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• The grocery shop is open between 01/01 and 31/12.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• The restaurant is open between 01/01 and 31/12.
• The site is not liable for any refund in the event of force majeure.

Hired accommodation

• Hired accommodation: £50.00 damage/cleanliness/bracelet deposit is required on arrival and will be refunded on departure after inspection of your unit should no damage/losses be found.
• Your unit must be left clean and tidy; a fine of £50.00 will be charged for unclean units upon departure.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Reception

• Reception is open from 9 a.m. to 12:30 p.m. and from 1:30 p.m. to 6 p.m. between 01/01 and 31/12.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Open fires are prohibited.

Taxes

• This area is not subject to city tax.

Vehicles

• No vehicle movement between 11 p.m. and 7 a.m..
• Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.